With over 15 years information technology strategy and management experience, my vision is IT services that are more flexible, scalable, and responsive to the needs of the business. Using a transformative approach, I enable high-performing teams to exploit technology as a competitive advantage. My experience includes developing integrated omni-channel infrastructure approaches (e.g. phone, fax, store, online), management of global mission-critical infrastructure at scale, and leading Architecture, Engineering, and IT Support functions.
Areas of expertise:
• Leading change and responding to rapidly changing market conditions through use of innovative technologies that create competitive advantage (e.g. cloud, software defined infrastructure at scale).
• Attracting and retaining top talent, providing opportunities for growth, and building diverse high performing infrastructure teams.
• Designing and deploying an integrated global enterprise infrastructure that helps improve the omni-channel customer experience.
• Delivering improvements to IT service delivery (e.g. lower cost, improved quality, on-time delivery).
I've spoken at various technology events produced by the Nashville Technology Council, CIO Roundtable, Computerworld, Network World, Enterprise Connect, Women in Technology of Tennessee, .NEXT, as well as contributed to NetworkWorld Magazine, Tech.co, Mobile Marketer, BizTech Magazine, and IBM Big Data & Analytics Hub.